Harlequin Chat

1. Information We Collect

We may collect information that you provide directly to us, such as when you:

• Use our chat service (we process the messages you send and receive to provide the service, but do not store them long-term beyond your active session or for analytical purposes as described below).
• Customize your AI persona (name and traits are stored locally in your browser).
• Contact us for support or feedback.

We may also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the site. This is done for site analytics and to improve our service.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our chat services.
• Improve, personalize, and expand our services.
• Understand and analyze how you use our services (e.g., through site analytics).
• Communicate with you, either directly or through one of our partners, including for customer service.
• Prevent fraud and ensure the security of our services.
• Comply with legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• With service providers who perform services for us (e.g., hosting, analytics), under confidentiality agreements.
• If required by law, such as to comply with a subpoena or similar legal process.
• To protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.

4. Data Storage and Security

Chat history for the purpose of conversation context is managed by the client-side application and can be cleared by you. Persona customizations (name and traits) are stored locally in your browser's local storage. We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access.

Site analytics data is stored in a local SQLite database on our server. This data includes non-personally identifiable information related to site usage patterns.

5. Your Data Rights

You have certain rights regarding your personal information, subject to local law. These may include the right to access, correct, or delete your personal information. Since we store minimal personal data, your primary control is over the data stored in your browser (persona, chat history), which you can clear.

California Residents (CCPA Rights)

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by businesses
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, please contact us at admin@harlequin.chat. We will respond to verifiable consumer requests within 45 days.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies (like local storage for persona settings) to operate and personalize the website. You can control the use of cookies at the individual browser level.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: admin@harlequin.chat

9. Children's Privacy (COPPA)

Our service is not directed to children under the age of 13. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at admin@harlequin.chat so that we can take necessary actions.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.