Accessibility Statement
Harlequin Chat is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Harlequin Chat is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Feedback
We welcome your feedback on the accessibility of Harlequin Chat. Please let us know if you encounter accessibility barriers:
- Email: access@harlequinchat.com
We try to respond to feedback within 3 business days.
Compatibility with Browsers and Assistive Technology
Harlequin Chat is designed to be compatible with the following assistive technologies:
- Screen readers including NVDA, JAWS, VoiceOver, and TalkBack
- Screen magnification software
- Speech recognition software
- Keyboard-only navigation
Technical Specifications
Accessibility of Harlequin Chat relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
- HTML
- CSS
- JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and Alternatives
Despite our best efforts to ensure accessibility of Harlequin Chat, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for Harlequin Chat:
- Chat history: Older chat messages might be difficult to navigate with a screen reader. We're working on improving the semantic structure of chat history.
- Persona selection: Some interactive elements in the persona creation interface may be challenging with keyboard-only navigation. Please contact us for assistance if needed.
Assessment Approach
Harlequin Chat assessed the accessibility of this website by the following approaches:
- Self-evaluation: Our development team has assessed the site's accessibility using manual testing with assistive technologies.
Measures to Support Accessibility
Harlequin Chat takes the following measures to ensure accessibility:
- Include accessibility as part of our mission statement
- Provide continual accessibility training for our staff
- Assign clear accessibility goals and responsibilities
- Employ formal accessibility quality assurance methods
Formal Approval of This Accessibility Statement
This accessibility statement is approved by Harlequin Chat management.
This statement was last updated on May 22, 2025.